Send Us an Email

*Recipient:

*Your Name:

*Email Add:

*Message:

 File Attachment:

Enter Verification:  

Address & Phone

BA Web Services LLC
7604 Audubon Drive
Raleigh, North Carolina 27615

Phone: (919) 846-0199
Fax: (800) 682-1841



GET DIRECTIONS

 

 

Website Maintenance

Click here if you have a Website Maintenance Agreement with us

Click here if you have a web hosting or email maintenance or support issue. 

Learn about our Website Maintenance Agreements:

BA Web Services LLC is continually working to improve the customer and technical support for our Clients. Our services are based upon three key factors:

1) Performance of the web hosting server environment;

2) Completion of support requests for clients who have a service or support agreement with BA Web Services; and,

3) Resolution of support requests for those whose website is out of warranty or who do not have a service or support agreement with BA Web Services.

Support rates will apply to all support requests for clients who do not have a Web Maintenance or Web Hosting Support Agreement with BA Web Services.

If you are experiencing a website outage, such as website will not display, please report this issue by calling (919) 846-0199 and leave a detailed message. These issues will be given the highest priority.

If you have an active service or support agreement with BA Web Services, please log into the Service Request Portal and complete and submit the web form. Your request will be addressed within 1 business day of receipt. When necessary, you will be contacted for additional information or clarification of the information submitted.

If you do not have an active service or support agreement with BA Web Services and you need our support, please submit your request using the web from below. If completion of this request is subject to a fee, you will be notified for payment method prior to completion of this request.

 

For information about our service or support agreement, please visit our Website Maintenance page.

If you have comments or questions about this information, or our related services, please use the contact us in the upper right corner of this website.

Complete and submit the following web form to request website maintenance from us:
         

     *Required field
 

My agreement is current:

No Yes

Website Name (URL):*

Contact name: *

Business Name:

Email Address*

Telephone number:*

Best contact number:

Type of Request:*

Describe your request:*

Method of Payment:*

Upload supporting files:

Please enter the phrase as it is shown in the box above.  
©2014 BA Web Services LLC. All Rights Reserved. Ofc Hours: M 8:30am - 5:00pm; T-F 8:30am-5:00pm EST